Harmony Ai, Inc. (“Pet Harmony AI”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you use our mobile applications and website (the “Service”), how we use it, and the choices you have.
1. Information We Collect
- Account information such as your name, email address, and password.
- Pet profile information you choose to provide, such as species, breed, age, weight, and health history.
- Conversations you have with Harmony in order to deliver and improve responses.
- Device and usage data such as device identifiers, app version, and crash logs.
- Payment information processed by Apple App Store or Google Play; we do not store your card details.
2. How We Use Information
- To deliver, maintain, and improve the Service.
- To personalize Harmony's responses through our Learning Fingerprint™.
- To provide customer support and respond to your requests.
- To comply with legal obligations and protect the security of our users.
3. Sharing of Information
We do not sell your personal information. We share information only with trusted service providers who help us operate the Service (such as cloud hosting and analytics) and only as needed to perform their work, and when required by law.
4. Data Retention
We retain your account and pet profile information for as long as your account is active. You can request deletion at any time via the Delete My Account page.
5. Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses. Contact us at support@petharmony.ai to exercise these rights.
6. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect information from them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with a new effective date.
8. Contact
Questions? Email us at support@petharmony.ai.